Step 5: Reboot. The last step is simply to reboot the cable box. Unplug the cable box power cord from the wall, wait at least 30 seconds, then plug the cord back in. This will trigger an automatic reboot of the system. If the cable box still isn’t working, then it will be necessary to call Xfinity Support for help.Dolby 5.1 surround sound. I have been a xfinity customer for about 5 years, moving from another area and cable company. One thing that has bothered me for some time is the audio feed from most if not all channels. It really came to light when I tried the free trial of sling tv last night. I was watching a version of the show chopped on sling tv.I've switched out cables and the same thing happens. The only solution seems to be unplugging the cable box and plugging it back in. My tv is a Visio E322AR. The box is a XG2V2-S. unplug each end of the HDMI cable one at a time. reinsert pressing hard until you feel and maybe hear the click as the connector locks into place.Sunday, February 28th, 2021 8:00 AM. Closed. TV says "no signal" but cable box on and working. I received my equipment yesterday and everything installed fine. The issue is …Solution code. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most ...Cast video to your Android TV. Connect your device to the same Wi-Fi network as your Android TV. Open the app that has the content you want to cast. In the app, find and select Cast . On your device, select the name of your TV. When Cast. changes color, you’re successfully connected.For the past month like many of you each morning the Xfinity box was stuck on Boot and the tv was on the welcome screen. Going to the remote settings/device settings/Power Preferences/ “Restart” also got stuck on Boot like in the morning. What fixed this was going to the iPhone app “Xfinity My Account” then selecting TV, Troubleshoot ...A common fix for DVR issues can be a system refresh, and the app will walk you right through it! Just click TV on the Overview screen, tap the TV you're troubleshooting, then troubleshoot. All of a sudden pause, rewind, for functions stopped working. I have tried disconnecting and reconnecting box. I have tried changing channel- still won’t ...1831 Palm Beach Lakes Blvd. Ste D01. West Palm Beach , FL 33401. Xfinity Store by Comcast. Open today until 7:00 PM. View Store Details. Get Directions. Come visit your FL Xfinity Store by Comcast Branded Partner at 277 SW Port St Lucie Blvd. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY …Comcast's RISE program offers Baltimore small businesses a lifeline with $5,000 grants, tech makeovers, and marketing resources. Comcast has announced a new wave of 100 comprehensi...How to find and resolve an error code. Type the error code exactly as you see it into the Ask Xfinity search bar above (e.g., "XRE-00018", "Unable to Play Video," etc.). You can …Jan 16, 2022 · Problem Solver. •. 788 Messages. 2 years ago. Thanks for taking the time to reach out to us regarding your cable equipment. I am sorry to hear that you are having the issues since moving the cable box to it's new location. Has the outlet ever been used before? With that said, in my experience, the cables themselves give out more often than the plug on the back of the box. If you need further assistance, just let us know. You can locate the nearest store and schedule an appointment, here - https://comca.st/3Ib0zAP. I am having a problem with signal drop on my tv and I have isolated the problem to the ...The Apple TV+ app is rated as TV-MA, so locking TV-MA under X1 Settings > Parental Controls > TV Rating Locks will also require the use of a Parental Control PIN to access. In addition, Apple TV+ has its own parental control settings you can access and modify. Note: Once the Apple TV+ app is launched, your X1, Xumo Stream Box, or Flex parental ...Aug 4, 2019 · This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). This article provides instructions on pairing your X1 Wireless TV Box, Flex streaming TV Box (Xi5, Xi6, or XiOne), or your XG1v4 X1 TV Box with a Bluetooth device. This will allow you to stream audio to the device from your TV Box.That is a great question, @miklyn34.There is Fox Nation free programming at times via the On-Demand content, however, you are also able to subscribe to their service through the X1 cable box to a $5.99 monthly fee for their service as well to receive extra benefits such as specific content and access to … If you want to use Xfinity X1 or Xfinity Flex, you'll need to reconnect your service. If you think you’re seeing this message in error, restart your TV Box. Press and hold the Power button on the front of your TV Box for two seconds. Release the button and wait two additional seconds. Press the Power button once more to turn your TV Box back on. Hi there @sgrantmeister!Thank you for reaching out to Xfinity on Forums! I understand the importance of having the DVR function work the proper way. When I'm watching my sports and need to go take care of a few tasks, I …Comcast Center is a walk-in customer service center that provides customers with support and assistance for their Comcast products and services. Whether you’re having trouble with ...Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Sunday, January 16th, 2022 7:50 AM. Closed. Cast message on box. I moved my cable box to my bonus room after being told I could by a Comcast representative. My cable box …Sunday, February 28th, 2021 8:00 AM. Closed. TV says "no signal" but cable box on and working. I received my equipment yesterday and everything installed fine. The issue is … X1 TV Box equipment types. If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different model TV Boxes that you may have, including the XG1, XG2, XG3, XG4, RNG150N and XiD. While you may have these devices in your home, it does not necessarily mean they are ... That is a great question, @miklyn34.There is Fox Nation free programming at times via the On-Demand content, however, you are also able to subscribe to their service through the X1 cable box to a $5.99 monthly fee for their service as well to receive extra benefits such as specific content and access to …Sep 23, 2021 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Please try sending us a private message using the following instructions: 1. In the top right corner, you'll see a little chat icon. Click this "the direct message" icon or follow https://comca.st/33K74s5. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there.Feb 19, 2022 · With that said, in my experience, the cables themselves give out more often than the plug on the back of the box. If you need further assistance, just let us know. You can locate the nearest store and schedule an appointment, here - https://comca.st/3Ib0zAP. I am having a problem with signal drop on my tv and I have isolated the problem to the ... Mar 30, 2021 · To Set Up Your Clock Display. Press Menu twice on your silver Comcast remote control. Select Setup. Select Cable Box Setup. Use the arrows on the remote to select Current Time under Front LED Display. Press OK/Select on the remote. I no longer work for Comcast. 3 years ago. 0. Best. AutoModerator • 1 yr. ago. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support.Get Directions. 200 Westgate Drive. Brockton , MA 02301. Xfinity Store by Comcast. Closed, open tomorrow at 9:00 AM. View Store Details. Get Directions. Come visit your MA Xfinity Store by Comcast at 800 Warren St. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!Mar 30, 2021 · To Set Up Your Clock Display. Press Menu twice on your silver Comcast remote control. Select Setup. Select Cable Box Setup. Use the arrows on the remote to select Current Time under Front LED Display. Press OK/Select on the remote. I no longer work for Comcast. 3 years ago. 0. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itFeb 22, 2023 · We will be happy to help! To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces ... Whenever I try to watch a movie on HBO max I get a message that my subscription cannot be verified. If I look at the settings in the app (from my Xfinity TV box) it says my HBO max subscription through Xfinity has expired. I pay for HBO and am able to watch HBO channel and HBO on demand. Just the HBO max account stuff is glitched.After this epic, torturous Comcast support call that went viral, getting better customer service has taken the limelight. You'll probably get better customer support if you go see ...Get Directions. 30 Mall Drive West. B28C-5. Jersey City , NJ 07310. Xfinity Store by Comcast. Open today at 10:00 AM. View Store Details. Get Directions. Come visit your NJ Xfinity Store by Comcast at 899 Saint George Ave. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!Rustyben. the X1 set top boxes have a special formatted memory card installed that enables the rewind (approximately 1 hour for DVRs and 20 minutes for non-DVR X1 set top boxes. The fix is to swap out the box. reseating the card usually only gives you a temporary fix.Hello, For over a week now our Xfininity X1 box has been stuck at ,"Welcome Powering Up. This may take a few minutes...". I've unplugged and plugged the system back in a few times. I've tried calling but never get through because everyone is working remote now. The phone message says that there is …To Set Up Your Clock Display. Press Menu twice on your silver Comcast remote control. Select Setup. Select Cable Box Setup. Use the arrows on the remote to select Current Time under Front LED Display. Press OK/Select on the remote. I no longer work for Comcast. 3 years ago. 0.Dolby 5.1 surround sound. I have been a xfinity customer for about 5 years, moving from another area and cable company. One thing that has bothered me for some time is the audio feed from most if not all channels. It really came to light when I tried the free trial of sling tv last night. I was watching a version of the …Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom ...Rustyben. the X1 set top boxes have a special formatted memory card installed that enables the rewind (approximately 1 hour for DVRs and 20 minutes for non-DVR X1 set top boxes. The fix is to swap out the box. reseating the card usually only gives you a temporary fix.We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.To send a "direct message" / "private message" message to Xfinity Support: • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. I am an Official Xfinity Employee.Comcast can no longer say it has the "fastest internet in America" in ads to cast superiority over rival services like Verizon FiOS By clicking "TRY IT", I agree to receive newslet...Learn how to change or reset your password.3. Try the reset button in the back of the modem, push in and hold for 10 sec. . if that don`t work close your tv box off and then on again.. if your screen is blackout and no sound could be the tv. if you have a power adapter for the box disconnect it, then reconnect it to the power outlet.Say “Skadoosh” to your old plan and get our best price for 2 Unlimited lines. $30 /mo. per line. Switch to Xfinity Mobile. Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. Enjoy entertainment your …Solution 4: Factory reset the Xfinity box. Sometimes a problem with the system settings of the box is causing the booting process to take longer. To fix this you need to perform a factory reset ... Yes! Xumo Stream Box supports 4K UHD streaming and provides access to 4K titles and content. 4K UHD content can be found using Prime Video, YouTube, Netflix, Disney+, and Xfinity On Demand currently, and more content will be added in the future. You'll need to have a 4K-compatible TV and, in some cases (like Netflix), a 4K subscription. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itPlans and Pricing. Check out great deals on Internet bundles. VIEW ALL OFFERSJust got it to work. When it asks for the model of the cable box enter it from the x1 box and hit enter and it will give you choices. Don't select that model, it won't work, select Xfinity X1 from that screen and it will work. The voice control on the magic remote though won't work with the X1, when you press the button it opens google ...4K UHD and 4K UHD/HDR content viewing requires an Xfinity X1 XG1v4 or Xi6 TV Box, or an XiOne streaming TV Box for Xfinity Flex. You can find the model number of your X1 TV Box by going to About in the X1 Settings menu. You can also check the sticker located on the bottom panel of the TV Box. XG1v4 model numbers are AX014ANM or AX014ANC.What to know when updating your Xfinity X1 TV Box. You can view our OTT streaming partner apps (such as Disney+ or Netflix) on most of our Xfinity X1 TV Boxes. If an X1 TV Box doesn't support an app, you'll be told how to order an updated one when you open the OTT app on X1. Learn more about exchanging your Xfinity X1 TV Box to watch OTT apps.To reset a Comcast signal through the help menu: Open the Settings menu. Navigate to Help > System Refresh. Choose Refresh Now and hit OK. The cable box will now begin a system refresh. …. After the refresh finishes, the box will automatically restart. More items…•Apr 6, 2022.Learn how to change or reset your password.Sep 15, 2023 · To reset your Xfinity cable box: Find the reset button on the back of the box. It should be labeled Reset. Press and hold the button for at least 30 seconds. The box will restart and go through the reset process. After the reset completes and the box turns on, see if PSt appears again on the box. Learn More. Access to Peacock, Netflix, YouTube, Hulu, Spotify, ESPN Deportes, ESPN3, Pandora, iHeartRadio and Prime Video on Xfinity X1 requires an eligible set-top box with Xfinity TV and Internet service. Subscriptions required to access Peacock, Netflix, Hulu, Spotify, Pandora, Amazon Prime Video, and Disney+. Peacock Premium is $5.99/month. Troubleshooting your video service using the app. Open the app. Tap the WiFi tab. Tap Xfinity Video troubleshooting. Tap the applicable option to start troubleshooting. E.g., you can tap Picture & Sound to troubleshoot problems with those features. Note: You may need to scroll down to see all available options, including Parental Controls and ... Apr 17, 2020 · 1Pst on main X1 Box (DVR) Well, I am going to post this here since phone support is absolutely useless. Spent literally three hours on the phone with Comcast to resolve my DVR issue to no avail. About four days ago, my X1 DVR box died. Tried to turn on the TV and was greeted with the "Welcome" message and the LED display on the box said "boot". Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the “Welcome. Bienvenido. Bienvenue” loop.Rustyben. the X1 set top boxes have a special formatted memory card installed that enables the rewind (approximately 1 hour for DVRs and 20 minutes for non-DVR X1 set top boxes. The fix is to swap out the box. reseating the card usually only gives you a temporary fix.X1 TV Box equipment types. If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different model TV Boxes that you may have, including the XG1, XG2, XG3, XG4, RNG150N and XiD. While you may have these devices in your home, it does not necessarily mean they …From the Xfinity X1 Help menu, you can now trigger System Refresh — a multi-check, self-help tool that can fix common account and TV Box issues. You may also say "System Refresh" into your Xfinity Voice Remote or try a System Refresh online.. Performing a System Refresh will interrupt all X1 TV Boxes and recordings in your home for up to 10 …Turn any screen into a TV with the Xfinity Stream app––included with your Xfinity service. You never have to miss must-watch TV. Stream top networks, live sports and news, plus thousands of On Demand shows and movies on any device. Top Features: • Watch up to 250+ channels of live TV on the go and your entire channel line-up at home.I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.We replaced the cable box once again. In troublshooting I noticed that if you go to the xfinity button, devices, video, there is an icon that shows what kind of TV the xfinity box sees. If it says Samsung TV everything works, when it says unrecognized you either get perfect picture and NO sound, or a 640x480 size picture with sound.4 years ago. That worked!! Thank you, I did the same thing like 20 times but I never aimed it to the box must of worked now 🙂 thank you. 0. 1. Start Here. I’m stuck on the screen that states “select your language”, my remote won’t do anything. I have already done the a+d buttons with the password which turned it …From the Xfinity X1 Help menu, you can now trigger System Refresh — a multi-check, self-help tool that can fix common account and TV Box issues. You may also say "System Refresh" into your Xfinity Voice Remote or try a System Refresh online.. Performing a System Refresh will interrupt all X1 TV Boxes and recordings in your home for up to 10 …How to find and resolve an error code. Type the error code exactly as you see it into the Ask Xfinity search bar above (e.g., "XRE-00018", "Unable to Play Video," etc.). You can …The first box is absolutely free, and each additional box is only $5.00 (up to 3 boxes total in the household.) This page provides more information: https://comca.st/3xZcLAA for you to review and consider. You'd also have access to our awesome Peacock app at no charge. Peacock is the newly launched streaming service …After this epic, torturous Comcast support call that went viral, getting better customer service has taken the limelight. You'll probably get better customer support if you go see ...Jun 2, 2022 · Hi there @sgrantmeister!Thank you for reaching out to Xfinity on Forums! I understand the importance of having the DVR function work the proper way. When I'm watching my sports and need to go take care of a few tasks, I don't want to miss a second so I pause it. I look forward to working with you soon! - Click "Sign In" if necessary. - Click the "Direct Message" icon (upper right corner of this page) - Click the "New message" (pencil and paper) icon. - Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. - Type your message in the text area near the bottom of the ...For the initial setup of voicemail, follow the appropriate steps. The setup call needs to be made from your home phone. Dial *99 or enter the Xfinity Voice number. Follow the recorded prompts to create a password and record a personalized greeting. Note: If you receive a message that says, "You must do your initial setup from your … X1 TV Box equipment types. If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different model TV Boxes that you may have, including the XG1, XG2, XG3, XG4, RNG150N and XiD. While you may have these devices in your home, it does not necessarily mean they are ... X1 TV Box equipment types. If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different model TV Boxes that you may have, including the XG1, XG2, XG3, XG4, RNG150N and XiD. While you may have these devices in your home, it does not necessarily mean they …Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person", but don't do that. Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line.Xfinity DVR box reads “cast”. We had a big storm here yesterday and now we have no cable. Our DVR box in the living room reads “cast” and our modem is blinking orange. We have tried, unsuccessfully, to call Xfinity for assistance. They can’t even send a tech out until 8 days from now. Any suggestions?After this epic, torturous Comcast support call that went viral, getting better customer service has taken the limelight. You'll probably get better customer support if you go see ...Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person", but don't do that. Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line.Comcast Digital Voice or the new XFINITY Voice phone services can be used to send and receive faxes for your home business or personal needs. Comcast Digital Voice also provides ca.... Support TV & Streaming. Get user guides for youXfinity Community Forum. TV. X1. getting boot th Nov 9, 2023 · By understanding the various Xfinity box models, you can confidently identify which one you have and take full advantage of its features and capabilities. Physical Features: Examining The Exterior Of Your Xfinity Box. When it comes to identifying your Xfinity box, one of the easiest ways is to examine its physical features. Check for loose or damaged power cords connect 18. 0. Responses. Accepted Solution. toddk01. New Poster. •. 2 Messages. 3 years ago. It seems to be a common issue with Xfinity Set top boxes. Occasionally … Activation process. Enter the last four digi...
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