Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit …"Something’s not working. Sorry about that. We’ll have this fixed shortly so please try again later. RDK-03036." Common solutions. Ensure that the connections are tight, if …Oct 11, 2021 · Please ignore the phone call offers and keep texting here / No internet service would be the main reason for the trouble, please contact Xfinity Customer Service at 1-800-XFINITY or thru the following link and submit the internet service complaint The Xfinity app when attempting to login after putting in a correct user name and password (double checked on the browser) brings up.I'm sorry to hear you're having issues with your Xfinity app, but you have definitely come to the right place for assistance. If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. I am a bot, and this action was performed …It’s going to boil down to 3 things because it’s affecting all of the satellite boxes. Assuming all connections are the same and boxes haven’t been moved around, Things to try. 1. The gateway is interfering with moca. Unplug the modem completely and restart the boxes. Moca light on the gateway should be off.There was an update to the NBC Sports app yesterday on the Roku. Now I’m getting a message that says the content is not available for wave broadband customers. This seems to be an accurate because I can login with my cable credentials on my phone or on my laptop and the streaming live sports content …In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? 0 Cancel PostLearn how to resolve the X1 error code XRE-00061 — GUIDE_PERSONALIZATION_STEP_FAILED.There are several reports of this on this forum, and elsewhere. This is not a cable issue (cables are tight and were swap-checked), this is not a hardware issue (happens on all of my boxes at different times, and happens to other users even after hardware replacement),, this has not been remedied by a signal refresh, this is most …Learn how to solve the "XRE-07014" error message.Are you tired of dealing with your cable and internet provider over the phone or online? Do you have questions about your Xfinity services that you can’t seem to find answers to? I... Learn more about resolving Error Code: RDK — 03013. You have been blocked from sending to the Comcast network because we have determined that you are sending email from a dynamic/residential IP address within the Comcast domain. Comcast does not allow subscribers to send email from email servers other than smtp.comcast.net. I don't believe my email is originating from …Comcast has identified five key metropolitan areas to support through its latest grant program. Read about Comcast RISE grants and more. * Required Field Your Name: * Your E-Mail: ...Mar 12, 2022 ... From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'. Type your message in the text area that appears at the...Mar 2, 2022 ... Kitchen and bedroom tvs are fine but main living room xfinity tells me there is problem connecting to internet. ... There seems to be a pairing ...Aug 25, 2022 · Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.Oct 11, 2021 · Please ignore the phone call offers and keep texting here / No internet service would be the main reason for the trouble, please contact Xfinity Customer Service at 1-800-XFINITY or thru the following link and submit the internet service complaint Select Try Again on-screen. Ensure all of your TV connections are still tight, if applicable. Power cycle the TV Box by unplugging it for one to two minutes and then plugging it back in. If you can't power cycle the TV Box, try restarting it by saying, “Restart TV Box” into your Xfinity Voice Remote or holding down the power button on your ...Open the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and password. On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you’re trying to fix. We’ll walk you through ...X1 Error Code: XRE-10007The latest sign that massive internet service providers are susceptible to failures in physical infrastructure. A cut in a fiber line from one of Comcast’s network partners has cau...We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. I am a bot, and this action was performed …To perform a soft reset without unplugging the cable box, you’ll just press the power button on the cable box and hold it for 10 seconds. The cable box should reset and turn itself back on at this point. If you see that the LED still isn’t on, it means you still have no power to the box.Jan 26, 2024 · Using a tool to tighten the connections can bend the internal wiring and cause signal issues, so we always recommend tightening them by hand. My main X1 box is working fine, all of the other smaller set top boxes have an RDK-03036 code “sorry there seems to be some trouble”. I have restarted the gateway, power cycled the main x1 box and ... @tlashongreen Hi dear user, we are sorry for any inconvenience you're experiencing.Our teams are working on resolving this issue and a fix will be implemented in an upcoming release. In the meantime, please try fast forwarding by pressing right on the control pad until video playback begins as a w orkaround. …There are no troubleshooting options through comcast because the device is a wired device. It seems any troubleshooting options are only available for wireless devices. @comcastgabe, I went through the app and followed the steps in your link prior to reaching to out to comcast.1. Delete Xfinity beta app. 2. Unplug power supply from Roku stick for a few minutes. 3. Plug it back in and redownload the app. 4. Complete authorization process with link code to your phone or computer. Please let me know if this made any difference, and we will be standing by.I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Apr 5, 2020 · It’s going to boil down to 3 things because it’s affecting all of the satellite boxes. Assuming all connections are the same and boxes haven’t been moved around, Things to try. 1. The gateway is interfering with moca. Unplug the modem completely and restart the boxes. Moca light on the gateway should be off. About a week ago, we started getting three or four cable box crashes a day. The video just locks up and the cable box needs to be restarted. The "My Account" app still thinks everything is fine and there are no outages.Apr 12, 2020 · had my two nonDVR-remotes go belly up - not connecting. The DVR has good signal strenth (per box diag) and it working fine. I have connected the remote directly to the "cable out" of the DVR to the "cable in" of the remote with a new comcast coax cable. Sep 11, 2023 · In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? 0 Cancel Post Xfinity has no information on this. I’m about to really cancel my account. I see some people had the same issue but Xfinity doesn’t want to display the solution publicly and each time they ask users to contact privately.It seems Xfinity's signal with Bally Sports Sun is not coming through correctly for me. I have constant tiling and pixelation. I've been trying to watch Miami Heat and Florida Panther games through this awful pixelation while at the same time paying $200 a month for service...a technician came 2 weeks ago, made some changes (great guy) …Aug 2, 2023 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list. To send a "Direct Message" ("Private") message: • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter to send it. Thanks!To get started, open the Xfinity app and go to WiFi tab > View WiFi equipment > Storm-Ready WiFi > Troubleshoot Device. The Xfinity app will troubleshoot your Storm-Ready WiFi device and provide a status for your WiFi signal, cellular signal and Battery Backup. Below are solutions to problems you may experience with …Aug 2, 2023 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list. To enter the The X1 Platform Diagnostics Page: Hold down Exit button for 5 seconds. Press the down arrow twice. Push the number 2 button. That brings up diagnostics screen. Use arrows to navigate. Exit button to exit.I picked up my Xfinity modem yesterday and am also having this issue. I agree with other customers that the Xfinity site and app seems to be full of errors, which is very frustrating. I sincerely wish there was another way to activate my devices other than the app since it appears to be useless. Learn more about resolving Error Code: RDK — 03013. Troubleshoot your XFINITY On Demand issue from a list of common error codes.If this does not resolve the problem, then there is an underlying hardware failure and you’d next need to contact your service provider to have them send a technician out to check/repair/replace the faulty components on their end. You can reach them at comcast.com, 800xfinity, or by visiting a local xfinity store. … Having service issues? Check for service outages that could be affecting you, and troubleshoot solutions. Access the status center. Move in a minute. Prepare for your upcoming move online and stay connected to fast WiFi, TV, and more. Schedule a move. Get help in person. Find an Xfinity store or service center near you. Locate a store. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. I am a bot, and this action was performed …Sep 21, 2021 ... (2) techs have come out and both said that my signal is "tanked" (to use their language). They say that the recently installed cable running ...The latest sign that massive internet service providers are susceptible to failures in physical infrastructure. A cut in a fiber line from one of Comcast’s network partners has cau... Learn how to address the X1 Error Code: RDK — 03032. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.It’s easy to take your mobility for granted. So, if you’re experiencing trouble walking due to injury or advanced age, the sudden loss of independence can seem devastating. You don...Learn more about resolving Error Code: RDK — 03013.Mar 12, 2022 ... We apologize for any confusion. ... (looking to replace their router, not bridge, why bother to keep their junk?) ... This issue seems to be ...Learn more about resolving Error Code: RDK — 03013.1 Message. Friday, September 30th, 2022 8:24 PM. Closed. New cable X1 box will not connect. I keep getting “SORRY, there seems to be some trouble. Please …To reset your Comcast cable box, first open the Xfinity My Account app on your smart device. Under the Overview Menu, you will find the TV option. Select the device you need to troubleshoot and ...Message · Check your cable connections are tightly secured. · Unplug all of your tv boxes from their power sources for ten seconds, then plug them back in to ...Open the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and password. On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you’re trying to fix. We’ll walk you through ...We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed …We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed …Forbid. Access to Xfinity.com is declined. The server doesn't allow access to the page... (I'd put a screenshot, but if I insert a pic the reply won't be posted for days). Maybe Xfinity is blocking my access to that particular page for some reason. I'm able to open the other pages on my Xfinity account page, just not the device info page on my ...Learn how to address the X1 Error Code: RDK — 03032.Internet streaming says there is a caching problem and won't stream tv program. Has worked for years. Started failing today - same machine, windows 10. tried clearing cache, change browsers, etc but nothing seems to work. I see this has been a problem for a while and haven't seen any good fixes in the forum.Mar 2, 2022 ... Kitchen and bedroom tvs are fine but main living room xfinity tells me there is problem connecting to internet. ... There seems to be a pairing ...Mar 9, 2021 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it (Credit to @BruceW) To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals. We want you to have an easy time setting up your service at a new place so I'm sorry you're running into trouble. Usually this happens when the Xfinity user ID wasn't transferred along with the service. Learn about X1 error code XRE-03040. Learn more about resolving Error Code: RDK — 03013.It is the closest thing you can do to factory resetting, and to do so, follow these steps: Go to Settings. Navigate to Help > System Refresh > Refresh Now. Confirm the prompt that appears. Do not turn off the box or the TV until the refresh completes. Once the refresh completes, the cable box will reboot.Sep 11, 2023 ... Sorry, there seems to be some trouble. Please tighten your cable connections, and then restart your TV Box. This can often fix common issues ...About a month ago get a letter from Comcast saying I’m eligible for a FREE upgrade to equipment. Have to drive to the Xfinity store since FREE really isn’t free if you want them delivered. Install new equipment and have had 3 episodes, service calls since. ... There are way too many problems with these comcast boxes. I have exchanged 2 …It’s going to boil down to 3 things because it’s affecting all of the satellite boxes. Assuming all connections are the same and boxes haven’t been moved around, Things to try. 1. The gateway is interfering with moca. Unplug the modem completely and restart the boxes. Moca light on the gateway should be off.Much has been written about forgiveness, but not much has been written about making apologies. One day, when my patient Brittany and David were meeting with me for a weekly session...Are you having trouble with your Whirlpool ice maker and need to remove it for repair or replacement? Removing an ice maker may seem like a simple task, but there are common mistak...6 comments. Best. AutoModerator • 1 yr. ago. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, …Amazon will be your middleman so you'll never have to buy directly from Comcast directly again. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and i...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send itI am unable to use many functions on the Xfinity app, such as, activating devices and seeing usage by profiles. I have been trying for weeks to activate a pod but keep receiving a, try again later, message. I managed to reach an agent once but received no solution. They claimed they “sent a fix” that would …Aug 1, 2023 ... My second X1 box in a week will not boot up. Stuck on "Welcome" for a number of minutes, then "Sorry, there seems to be some trouble" ...I'm sorry to hear you're having issues with your Xfinity app, but you have definitely come to the right place for assistance. If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.Discover new grant opportunities for small businesses in 2023 from Comcast, Progressive, and more. Funding rounds are opening! Apply now. Many large corporations launched grant pro... Solution code. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most ... It is the closest thing you can do to factory resetting, and to do so, follow these steps: Go to Settings. Navigate to Help > System Refresh > Refresh Now. Confirm the prompt that appears. Do not turn off the box or the TV until the refresh completes. Once the refresh completes, the cable box will reboot.Low-income families can potentially get two months of free internet from Comcast in response to the coronavirus outbreak. Low-income families can potentially get two months of free...Thank you for confirming. Using the remote, press the xfinity button. Use the left arrow or right arrow button to highlight Settings (the gear icon).Oct 11, 2021 · Please ignore the phone call offers and keep texting here / No internet service would be the main reason for the trouble, please contact Xfinity Customer Service at 1-800-XFINITY or thru the following link and submit the internet service complaint Sep 4, 2022 · It seems quite simple to self install but that assumes one can open the app to activate it. I cannot without getting the sorry message. I have waited a day or 2. Reinstalled the app. Shutdown my phone. Will anything work? I give it about one more day and I’m then I’m returning the equipment to the xfinity store and moving on to another carrier. Learn how to resolve X1 error code XRE-00110.. To reset your Comcast cable box, first open the Xfinity My AccComcast's new streaming offering for Xfinity customers, I'm getting a message, "Sorry, there seems to be some trouble. Tighten your cable connections, and then restart your TV. Ask an Expert. Electronics Question. TV …"Sorry, We're Having Some Trouble" Xfinity App. I recently moved into a new apartment and went through xfinity to coordinate the move. I was told I could keep my same … "Something's not quite right. Let's try these steps to fix your It’s easy to take your mobility for granted. So, if you’re experiencing trouble walking due to injury or advanced age, the sudden loss of independence can seem devastating. You don..."Something's not quite right. Let's try these steps to fix your connection issue: Check your cable connections are tightly secured. Unplug all of your tv boxes from their power … The Kill Hole. Chadwick Boseman Tory Kittles Billy Zane. ...
Continue Reading